At Dartford and Gravesham NHS Trust we actively encourage the promotion of equal access to its services by fully acknowledging the personal, religious, linguistic and cultural needs of patients and their families.

The interpreting service aims to provide a high quality professional interpreting and signing service that is appropriate, acceptable and accessible. This is achieved by using qualified and experienced interpreters who offer their services in a wide range of languages on a strictly confidential basis. We work to ensure that people are not disadvantaged because of language or communication difficulties.

All staff and health professionals aim to ensure that anyone who has difficulty in expressing themselves or understanding English has access to this service.

Interpreting services at our sites are provided via telephone or face to face. Our interpreters are reliable and punctual. For face to face meetings, the interpreters will present themselves at the appropriate venue of appointment with identification, introducing themselves to a named contact person.