Main Entrance

  • Our volunteers will welcome you at the hospital front doors again, greeting and directing patients and visitors.
  • Our security team have stepped back to the internal doors leading onto the main corridor 'Hospital Street'. Access is gained as per our current guidance (visitor code or appointment letter).
  • Our Security teams continue to support the Empress and ED entrances and follow current access guidance.
  • We ask that you please continue to wear a face covering, clean hands upon entry and maintain physical distancing where possible within our main foyer, shops and facilities.
  • Face masks, visors and hand gel remain available at the front doors as well as with security at the rear of the foyer, please ask if you need one.
  • Please note, there will be no access for patients or the public to the staircase within the main foyer.

Visiting Patients in Hospital (General Wards)

We are pleased to be able to offer visiting from the 1st day of admission for emergency and unplanned patients. We encourage you to use virtual and telephone visiting where possible. Visiting is limited until the patient's 3rd day in hospital for planned elective admissions, unless on compassionate grounds or end of life care.

Those wishing to visit will have to book their 1 hour time slot by calling the ward or department. We understand that trying to get through to departments / wards can sometimes be difficult, we recommend calling between 11am - 4pm Monday to Friday and ask for your patience whilst we adjust to this new way of working (please avoid calling to book visiting slots over the weekend when there is reduced admin and clerical staff to take calls).

Once a slot has been allocated a visiting code will be given and symptom checker carried out. You will be required to leave your details in case we need to contact you about your visit. Please do not share you visitors access code, it is only valid for one encounter.

  • 2 named/nominated visitors per patient for the whole of their stay.
  • 1 hour daily visit (for 1 of named/nominated visitor). We suggest you alternate your daily visits between those named / nominated.

Specialist areas may have different times, and staff will advise when you call to book your visiting slot.  

Please note this is our current visiting guidance.  Visiting could be subject to change due to local and internal circumstances.

Compassionate Visiting

Visiting for vulnerable patients and their carer’s, will be more flexible and assessed on a case by case basis, such as patients with a learning disability, mental health disability, additional needs or where a visitor or carer not being present would cause the patient to be distressed. The same approach will be taken for patients that may require assistance with activities of daily living or communication due to language barriers.  

Finding Darent Valley Hospital