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Industrial Action: 17–22 December

Urgent and emergency care will remain available. For non-emergency issues, please use NHS 111. If you haven’t been contacted about a cancellation, please attend your appointment as planned.

We’re also seeing a rise in flu cases—please wear a mask when visiting (these will be provided) and avoid coming in if you have flu symptoms unless absolutely necessary.

Thank you for your understanding and support. Please share this message to help us reach more people.

Help us reduce flu spread: Key reminders

Flu cases are rising – help stop the spread:

• Wash hands regularly.
• Wear a surgical mask if you have flu-like symptoms.
• Visitors should only come if well.
• Get your flu jab if eligible.
• Catch coughs/sneezes in a tissue, bin it, and clean hands.
• Disinfect high-touch surfaces.
• Keep rooms ventilated.

Thank you for helping keep everyone safe.

Help your loved one return home for Christmas

There's no place like home, especially at Christmas. For those in hospital, getting back home isn’t just a comfort, it’s a vital part of their recovery. This winter, we need your help to make that happen. If your loved one is medically fit to leave, you can help them get home quickly, comfortably and safely.

Find out how you can support your loved one

Think Pharmacy First

Get the care you need quicker with Pharmacy First – no GP appointment needed.

90 per cent of pharmacists in Kent and Medway can assess and prescribe for seven common conditions:

Sore throat (age 5+)
Sinusitis (age 12+)
Earache (ages 1 to 7)
Urinary tract infections - UTIs (for women age 18 to 64)
Impetigo (age 1+)
Infected insect bites (age 1+)
Shingles (age 18+)

Pharmacists can also advise on coughs, colds, aches and pains.

Find out how your pharmacy can help

Our Emergency Department is busy - please choose the right service for you

Emergency departments are currently extremely busy treating high numbers of patients. This service is for those who need it most – like people with severe chest pains, serious head injuries, loss of consciousness or breathing difficulties. Please help us to protect emergency departments by using an alternative service if you have a less serious condition.

Find the right service for you

Clean hands? It's OK to ask!

At Dartford and Gravesham NHS Trust, we’re committed to working in partnership with our patients and empowering them to respectfully speak up when it comes to their care.

If you think a healthcare worker has forgotten to wash their hands, it is OK to ask them to do so.

Parking

Parking spaces at the hospital are extremely limited. To avoid congestion or waiting for a space, we recommend that you consider visiting the hospital via public transport where possible. Peak hours are from 9am - 3pm.

Parking is FREE for blue badge holders. There is a dedicated car park for Blue Badge holders although this gets very busy. Please avoid queueing for this car park and use one of the other car parks. You then just need to take your Blue Badge to the parking office who will validate your parking ticket.

Find out more