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Patient bereavement service
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Patient bereavement service 

Please accept our sincere condolences if you are visiting this site following the loss of a relative or friend. Bereavement is never an easy experience for any person or family. When someone you care about dies, even if it was expected, it is often hard to take in. You may find that everything seems unreal, you may respond to things in an unusual way - feeling numb, bewildered and lost. There are many decisions and arrangements to make in a short space of time.

The bereavement service at Dartford and Gravesham NHS Trust offers practical help, advice and support.  It is the central point of contact for bereaved relatives in the first few days after the death of a loved one (please note this is not a bereavement counselling service).


Location: Level 2 Hospital Main Entrance

Opening hours: Monday to Friday, 9.30am to 4.30pm (excluding Bank Holidays and weekends)

Telephone: 01322 428165 or 01322 428168

Help advice and information

When a death occurs on a ward, relatives will be given the Trust booklet entitled ‘What Happens Now - Information for Bereaved Relatives'. This booklet is an easy guide to what happens next and who you have to contact for information regarding deceased loved ones. Call the Patient Bereavement Service Office after 10am on the day following the death and they will be able to assist you.

The bereavement officers will

  • provide you with a medical certificate of cause of death
  • advise you on how to register the death
  • return any personal belongings left at the hospital 
  • advise if a death is referred to the Coroner for a post mortem
  • advise you on the possible arrangements for viewing your relative
  • offer to put you in contact with counsellors, chaplains or other support groups, if requested
  • advise you what to do next

If you are not a relative, you should bring with you proof of your identity and letter of authority signed by the nearest relative of the deceased.


The time ahead may be a very difficult one for you and at Darent Valley Hospital, the Patient Bereavement Services work very closely with the Chaplaincy Team who can provide appropriate spiritual and pastoral care.

Looking ahead

Friendship group: the Darent Valley Hospital Friendship Group, is a group set up as a meeting place to have a chat, everyone is welcome, nothing formal. For further information please contact 01322 428392 and arrangements will be made for Joan to meet with you.

Please note the trust is independent of any funeral service provider.